Terms & Conditions

1. Introduction and Acceptance of Terms

Welcome to tk989, Bangladesh's trusted online betting and casino platform. These Terms & Conditions constitute a legally binding agreement between you (the "Player" or "User") and tk989. By registering an account, accessing any part of the website, or placing any bet or wager, you confirm that you have read, understood, and agreed to these terms in their entirety.

tk989 reserves the right to amend, update, or replace these Terms & Conditions at any time without prior notice. Continued use of the platform following any modification constitutes acceptance of the revised terms. It is your responsibility to review this page periodically to stay informed of any changes.

2. Eligibility and Account Registration

To register and maintain an account with tk989, you must satisfy all of the following eligibility criteria at all times:

• You must be at least 21 years of age. tk989 is strictly a 21+ platform. Underage gambling is a criminal offence and will result in immediate account closure and forfeiture of all funds.
• You must provide accurate, truthful, and complete personal information during registration. Any false or misleading information will result in account suspension.
• You are permitted to hold only one account per person. Duplicate accounts are strictly prohibited and will be immediately closed, with any associated balances forfeited.
• You must not be registered on any self-exclusion list or have been excluded from online gaming platforms for problem gambling at the time of registration.

tk989 reserves the right to request identity verification documents at any time. Failure to provide satisfactory KYC documentation within a reasonable timeframe may result in account suspension or closure.

3. Deposits and Withdrawals

tk989 supports deposits and withdrawals through the following payment channels available to Bangladesh-based players:

• Mobile financial services: bKash, Nagad, Rocket, and Upay are the primary deposit and withdrawal methods. Minimum deposit amounts and processing times may vary and are subject to change.
• Bank transfers via Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank are accepted subject to verification of account ownership.
• All deposits must originate from a payment method registered in your own name. Third-party deposits are strictly prohibited and will result in account suspension.
• Withdrawals are processed within 1–3 business days following successful identity verification. tk989 reserves the right to conduct additional security checks prior to releasing withdrawal funds.

4. Bonuses and Promotions

tk989 offers a variety of bonuses and promotional offers to both new and existing players. All bonuses are subject to the following general conditions, in addition to any specific terms attached to individual promotions:

• Welcome bonuses are available to new players on their first qualifying deposit. The standard wagering requirement is 30x the bonus amount unless otherwise specified in the promotion details.
• Free spins awarded as part of a promotion must be used within the stated validity period. Unused free spins will expire automatically at the end of the promotion window.
• tk989 reserves the right to modify, suspend, or cancel any bonus or promotion at any time. Players will be notified of material changes via the platform or email where practicable.

Bonus abuse, including but not limited to collusion, use of automated software, or exploiting technical errors, will result in the immediate forfeiture of all bonus funds and may lead to permanent account closure.

5. Responsible Gaming

tk989 is deeply committed to promoting responsible gaming and protecting vulnerable players. We offer a range of tools to help players manage their gambling activity:

• Deposit limits: Set daily, weekly, or monthly limits on the amount you can deposit into your tk989 account.
• Time-out periods: Temporarily suspend your account for a chosen period (24 hours to 6 weeks) if you need a break from gambling.
• Self-exclusion: Request a minimum 6-month or permanent self-exclusion from tk989 by contacting our support team. Self-excluded players will not receive any marketing communications.
• Reality checks: Receive periodic session time reminders so you stay aware of how long you have been playing.

6. Prohibited Activities

The following activities are strictly prohibited on tk989 and will result in immediate account suspension, fund forfeiture, and possible legal action:

• Using automated bots, scripts, or any form of artificial intelligence to gain an unfair advantage in any game or betting market on the platform.
• Attempting to launder money or use tk989 for any purpose connected with financial crime, fraud, or other illegal activity under Bangladesh law.
• Colluding with other players to manipulate game outcomes, sharing betting account access, or any other form of match-fixing or integrity breach.

7. Intellectual Property

All content published on the tk989 platform — including but not limited to text, graphics, logos, icons, images, audio clips, and software — is the exclusive intellectual property of tk989 or its licensed content providers. Unauthorised reproduction, distribution, or commercial use of any such material is strictly prohibited.

• The tk989 brand name, logo, and all associated trademarks may not be used in any advertising, promotional material, or public communication without prior written consent from tk989.
• Users may access and view platform content for personal, non-commercial use only. Any systematic scraping, mirroring, or data extraction from the tk989 website is expressly forbidden.
• Feedback, suggestions, or other communications submitted by users to tk989 may be used freely by tk989 without obligation or compensation to the user.

Any attempt to reverse-engineer, decompile, or otherwise tamper with the software underlying the tk989 platform constitutes a material breach of these Terms & Conditions and will result in immediate account termination.

8. Limitation of Liability

To the maximum extent permitted by applicable law, tk989 shall not be liable for any of the following:

• Any financial losses arising directly or indirectly from participation in games, sports betting, or other wagering activities offered on the platform.
• Interruptions to the platform caused by technical failures, scheduled maintenance, third-party system outages, or circumstances beyond our reasonable control including natural disasters or network failures.
• Loss or corruption of data resulting from hardware failures, software errors, or unauthorised third-party access to your account due to your failure to safeguard your login credentials.
• Any indirect, consequential, special, or punitive damages of any kind, even if tk989 has been advised of the possibility of such damages occurring.

9. Privacy and Data Protection

tk989 takes the privacy and security of your personal data seriously. All personal information collected during registration and account activity is processed in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions and should be read alongside them.

By using the tk989 platform, you consent to the collection and processing of your personal data as described in our Privacy Policy. You have the right to request access to, correction of, or deletion of your personal data by contacting our support team at any time.

10. Account Suspension and Termination

tk989 may suspend or permanently close a player's account at its sole discretion in the following circumstances:

• Confirmed breach of any provision of these Terms & Conditions, including fraudulent activity, bonus abuse, or identity misrepresentation.
• A reasonable suspicion of money laundering, terrorist financing, or other criminal activity that tk989 is obligated to report under applicable law.
• Voluntary account closure requested by the player in writing, including self-exclusion requests. Any outstanding withdrawal requests will be processed in line with standard procedures prior to closure.

11. Dispute Resolution

If you believe that tk989 has made an error in relation to your account, a bet settlement, a withdrawal, or any other matter, you are encouraged to contact our customer support team in the first instance. Our support team will endeavour to respond to all formal complaints within 5 business days. tk989's decision on disputed matters shall be final, subject only to any applicable statutory rights you may hold under Bangladesh consumer protection law.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws applicable in the jurisdiction in which tk989 operates. Any dispute not resolved through the internal dispute resolution process outlined above shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

tk989 makes no representation that the platform or its content is appropriate or available for use in all locations. Players are responsible for ensuring their use of the tk989 platform complies with all local laws and regulations applicable to them in Bangladesh.

13. Contact and Support

If you have any questions about these Terms & Conditions, wish to make a formal complaint, or need assistance with your account, please contact the tk989 support team at [email protected]. Our support team is available 24/7 and will respond to all enquiries in a timely manner. For responsible gaming support, please visit our Responsible Gaming page for detailed guidance and self-help tools.